Want to improve user experience and conversions with smarter personalizations? Learn how to use dynamic content here.
Some users may be ready to buy while others need more information or prefer to browse and compare sites. Dynamic content allows you to reach all those people in real-time.
But what is it, and where does it fit in your marketing mix?
Dynamic content is content on a webpage, email, or ad that changes based on a user’s behavior.
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Using a content management system (CMS), you can predefine user behaviors that will signal the content to adjust.
These user behaviors include:
The CMS then matches user behavior to the appropriate content.
Then, as users engage with your site or other marketing assets, the CMS triggers relevant content to drive them down the buyer’s funnel.
A typical example of dynamic content is online retail sites. Users see recommended products, emails about abandoned carts, or ads for relevant products.
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Static content is the opposite of dynamic content: these are the website pages that stay the same, no matter who views them.
Specifically, dynamic content:
On the other hand, static content:
For smaller websites, like portfolios, it may be beneficial to use static pages because there is less content for the user to sift through.
Additionally, many website editors use dynamic and static content simultaneously.
For example, their homepage and blog could be dynamic, but their pricing page is static since that information never changes.
Dynamic content can provide valuable information to site editors based on user behavior. Some benefits include:
Additionally, customers respond well to dynamic content. Some statistics include:
As an active internet user, you’ve encountered websites or other dynamic types of content.
Common examples of dynamic content include:
When marketers use content like the examples above, they gather valuable pieces of information, such as:
This information can help marketers provide a more customized experience for users.
Like all marketing strategies, dynamic content should have a purpose on your site.
Before you implement any dynamic content, you’ll want to ask how it will help customers navigate your site. Consider questions such as:
These questions can help guide a more meaningful and purposeful strategy to create a better customer experience.
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You can use dynamic content to serve new offerings with downloadable offers.
For example, you have an eBook download that you’ve offered to customers.
Dynamic triggers can suggest an alternate offering if they’ve already downloaded the eBook.
Additionally, you can provide different form fields to other customers to gather more information. You can use this information to understand what offers to deliver.
As marketers, we must ensure potential customers are getting the necessary information to make a buying decision. Dynamic content can help.
Behavior from previous visits can ascertain a user’s intention and point to content that can guide them toward a buying decision.
An excellent example of this is an email nurturing campaign.
These campaigns are based on content the user previously visited.
Then, marketers send related content to the user, hoping it will help them make a purchase decision.
Do you have numerous amounts of content to give, but it’s hidden behind a form?
While this is a great lead generation tactic, you may see repeat customers filling out forms repeatedly to gain access.
However, you have all their information if they’ve already filled out a form.
Instead of making your loyal customers fill out endless forms, you can use dynamic content to recognize repeat customers.
This action can help them bypass the form and get straight to the content.
Dynamic content can help you remain relevant to many different customers based on location and need.
For instance, if you are a clothing website, you can create other images and page content that speaks to a customer in a high desert area while also serving content to a customer in a much colder climate.
Additionally, if you have a blog, you can serve more relevant articles to the user based on previous data.
For example, say a user has been looking at blogs concerning link building.
Dynamic content can use that data to serve them more link-building topics the next time they visit the blog.
Some ads follow you around. This is another form of dynamic content.
These ads use your search behavior to serve users relevant products.
You can also use these targeted ads for downloadables, ebooks, event reminders, or other demographics.
Dynamic content can help you uncover multitudes of information about your customers.
However, more importantly, it can create a custom experience for users that keeps relevant content in front of them.
This strategy creates a more personalized and tailored web experience to increase repeat customers.
More resources:
Featured Image: Roman Samborskyi/Shutterstock
Kaitie is a copywriter and content writer for Page One Power who specializes in SEO-optimized content. She has written for …
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What Is Dynamic Content And How Can I Use It? – Search Engine Journal
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