Which? issues urgent warning to Amazon users over scam text messages – Leicestershire Live

Which? issues urgent warning to Amazon users over scam text messages – Leicestershire Live

People are being warned the retailer will never ask for people’s personal information by text, nor ask customers to make a payment outside of its website
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Amazon account users are being warned of scam text messages from hackers claiming to be from the delivery company. Consumer experts are urging shoppers to be vigilant ahead of Black Friday and Christmas as scammers try to make money off the popular shopping periods.
According to Which?, the fake text messages ask the receiver to click on a link to secure their account following what has been an 'attempted log in'. However, the link takes you to a website designed to steal people's personal data.
Many Amazon customers have turned to social media to alert other unsuspecting customers of the potential scam, with Which? issuing urgent safety advice to shoppers, as reported by Liverpool Echo.
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An example of the scam texts, according to Which?, reads: "Amazon: We detected a login into your account from a new device on 27/09/2022 at 15:10:08 UTC. If this wasn’t you, you can terminate that session via: [https://checkup-amazon.com]."
Another says: "From Amazon – A new login has been attempted from IP address: 82.966.81.27 (Ipswich).If this was NOT you, secure your account immediately. [amazon-logins.com]."
Upon entering their details, experts say they were directed to another "convincing" fraudulent webpage that asked for their name, date of birth, mobile number, home and email address. But it is at this point that the hackers will steal your personal information.
Which? says the genuine-looking but fake Amazon URLs have been reported to the National Cyber Security Centre (NCSC).
A spokesperson for Amazon said scam texts will often claim that there is a problem with the user's account. However, the retailer will never ask for people's personal information by text, nor ask customers to make a payment outside of its website.
The spokesperson told Which?: "These messages were not sent by Amazon. Scammers that attempt to impersonate Amazon put our customers and our brand at risk. Although these scams take place outside our store, we will continue to invest in protecting customers and educating the public on scam avoidance.
"We encourage customers to report suspected scams to us so that we can protect their accounts and refer bad actors to law enforcement to help keep consumers safe. Please visit our help pages to find additional information on how to identify scams and report them."
More information about the scams can be found by clicking here.
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